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I do not speak Chinese, can I still attend the course?

Yes! There will be two simultaneous “rooms” in the Zoom meeting - one in Chinese and one in English. The powerpoint presentation will be the same, but you will hear either English or Chinese, based on which room you choose.

How do I register for the series versus only one session?
  • Click "Register Now" on the homepage of https://worldchinesemedicineforum.org/
  • Click “Select” to view course options in the drop-down menu
  • Select the courses you’d like to register for
  • Add to your shopping cart
How to use a discount code?
  • After selecting the course, "Add to Cart"
  • Click "View Shopping Cart"
  • Click "Checkout”
  • In the interface that appears after logging in or creating an account, there is a blank space above the price to enter the discount code you obtained
  • Click "After applying" and the discounted price will appear
  • Continue to enter billing information as instructed until payment is made
  • After successful registration, you will receive a registration confirmation
Why does the fee for two courses appear in my shopping cart?

If two fees appear, that means that you have clicked the same course twice during operation. Please delete any duplicates in your cart to reduce accidental charges.

I paid, why didn't I receive the notification of successful registration?

You may not have completed the payment or ended the registration process halfway through. Alternatively, please check to see that your order confirmation didn’t go to your spam folder.

I am a student, how can I sign up to enjoy the sessions for free?
  • Please click "Register Now"
  • Click “Select”
  • Select the "Student Registration" column in the drop-down box and add it to the shopping cart
  • Check the shopping cart to complete the entire registration process until you receive a registration confirmation email
I need credits, how do I register?

Please fill in your certificate type and certificate number when registering, and sign in at the sign-in link sent in the Zoom chat before the end of each respective session.

When do I receive the Zoom link to participate?

We will send it once a day, starting three days prior to the respective sessions launch.

Why haven’t I received the Zoom link to participate?

Please verify that you’ve entered your email address correctly when registering. Once verified and if still not received, please check your spam folder.

I received a meeting notice, so why do I need to register?

The link in the meeting notice is the Zoom link. In order to have your participation counted and to receive PDAs/CEUs, you must sign-in with your first and last name, as well as the same email address that you registered with.

If I have questions during the lecture, how can I ask the lecturer?

Throughout the lecture, please ensure that your microphone is turned off. If you have any questions, please write them in the Zoom chat box.

Do I need to turn on the video during the lecture?

You can choose freely, but when the host asks to turn on your video to take a photo, please turn on your video and leave a good memory.

If I register but can’t attend the live presentation, will there be a replay video for me?

A video playback will be sent to you 5 business days after the meeting. Each video will be available for a limited time. Please note that in order to receive PDAs/CEUs, you must attend the live presentation.

When can I receive the credit certificate?

Since each certificate must be approved by each individual's respective issuing authority, the process may take up to two weeks. We ask that you please wait patiently, and rest assured, you will receive your certificate if you’ve signed-in via the sign-in link sent during the Zoom meeting.

I do not speak Chinese, can I still attend the course?

Yes! There will be two simultaneous “rooms” in the Zoom meeting - one in Chinese and one in English. The powerpoint presentation will be the same, but you will hear either English or Chinese, based on which room you choose.

How do I choose the language I want to listen to on zoom?
  • In your zoom meeting controls, find the "Interpreting" globe-shaped button on the Zoom tool bar
  • After clicking the globe, choose the language (EN/CN) that you’d like to listen to
  • If you only want to hear the translated language, click “Mute Original Audio” option

Important: If you cannot hear a language, try toggling the option on/off

Can I use my mobile device to open Zoom to listen to the class?

If you’d like to listen in the speaker's language (Chinese), you may use your mobile device. However, in order to listen to the interpretation in English, a computer is required.

I signed up, but cannot participate due to special reasons, can I get a refund?

Yes! Please see our refund policy HERE.

 

常见问题解答:

我在哪个地方报名?

worldchinesemedicineforum.org网站首页点开"现在注册"

如何选择全程课程或某次课程?

点开"现在注册"找到Select,点击后有各课程的选择,选择您需要的课程,添加到购物车。

 如何使用优惠折扣码?

完成选择课程"添加购物车"后,点开"查看购物车",点击"结账",登陆或创建网站帐户后出现的界面,在价格的上方有一空白格可输入您获得的折扣码,点"应用"后出现优惠后的价格。您继续按指示输入帐单信息,直至付款。成功后会收到报名成功的邮件通知。

我的购物车里为什么会出现2次课程的费用?

您在操作时有重复点击,请在课程数字上删除1次。

我付了款,为什么没有收到报名成功的通知?

您可能没有完成付款或中途结束了报名流程。

我是学生,如何报名享受免费政策?

请点击"现在注册",再点击Select,在下拉框中选择最后选择"Student Registration "一栏添加到购物车,再查看购物车,完成整个报名过程,直到收到报名成功的邮件。

我需要学分,如何登记?

请在报名时填上您的证书类型,证书号,并在会议结束前的签到链接中签到。

什么时候可以收参会通知的链接?

会前三天开始,我们每天会发送一次。

我为什么收不到参会通知的链接?

会前3天,每天发送一次通知邮件。报名时请正确填写您的邮箱,并可在垃圾邮箱里查找。

我收到会议通知,但为什么还要注册?

会议通知中的链接是ZOOM 会议注册,采用实名制参会,注册邮箱必须与报名的填写的邮箱一致,否则会收不到参会链接。

听课中我有疑问,如何向讲课人提问?

听课中需要全程关闭麦克风,有疑问请写在Chat box里。

听课时我需要打开视频吗?

可以自由选择,但主持人要求打开视频拍照留念时,请打开视频,留下美好的回忆。

若有事不能参加当场会议,有回放视频发我吗?

会在会后5个工作日有视频回放发您。

 

什么时候可以收到学分证书?

需要审批机构审批后才能发放,一般在7-15个工作日左右,请耐心等候。

我不懂中文,可以听懂课程吗?

完全可以!会场播放英文或中英文PPT,有同声传译作英语翻译。

在zoom 上如何选择我想听的语言?

1)在您的zoom 会议控件中,找到 "口译" 地球仪形状按钮。

2)单击后,点击您想听的语言(EN/CN)。

3)如只想听到被翻译的语言,请点击Mute Original Audio

重要提示:如果您听不到某一种语言,请尝试切换该选项的开/关。

我可以使用手机打开zoom 听课吗?

您若听主讲人语言的,可以用手机。

若需听传译语言,需要用电脑。

我报了名,但又因特殊原因不能参加,可以退费吗?

是的!请在此处查看我们的退款政策。